About Us

Callfinity provides an innovative suite of easy to use web-based applications to contact centers, service providers, and enterprises. Our solutions are available both as licensed products and as hosted services. Callfinity's products and services are currently deployed at more than 260 telecommunications, media, financial services, healthcare, and public sector customers around the world. Our customers include British Telecom Conferencing, Warner Brothers Records, Fairfax County Public Schools, Urban Outfitters, Sutherland Global Services, Harris Corporation, and many others.

Callfinity services the following markets:

  • Call Center. Businesses that run call centers or contact centers require the most available, easist to use, and best supported software and systems. Callfinity's Context Call Center Suite, or Callfinity C3S, fulfills these needs and does so without the bloat that plagues other technology solutions. Futhermore, in addition to on-premise deployments, Callfinity offers an innovative hosted option that dramatically reduces up-front costs and simplifies the implementation and management.
  • Conferencing. Many of the world's largest and smallest service providers use CR2 to power their conference recording and replay needs. Callfinity also provides IVR, outgoing call notification services, and telecommunications equipment in this market.
  • Consulting. Callfinity maintains an active consulting practice for customers using our product set requiring customization and integration of those products, and for those that require custom solution design and development.

Callfinity provides a complete solution to our customers that includes hardware, software, implementation, consulting, and custom integration. For more information about how Callfinity can help your business, please contact us.